Returns, Exchanges, Terms & Conditions

Returns:
Mystery bags - All mystery bags are final sale and not eligible for returns or exchanges. The best way to sell or swap your unwanted items is through our Facebook Group: www.facebook.com/group/inspodotfit
Exchanges:
We treat all exchanges like returns. If you need a new item (style, color, design, etc) you can send your original order back to us for a refund, and you will be able to complete a new purchase directly from the site. This excludes all Mystery Bags, as those are final sale and not eligible for returns or exchanges. This process must be made within 30 days of the purchase date. To exchange for a different size, please contact us at sales@mysterybags.com with your order number and preferred size.
Cancelations:
We are unable to cancel orders once they have been placed. 
Order Updates/Special Requests:
We are no longer able to make changes or updates to orders once the order has been placed. This includes address updates/changes. 
Replacements:
If you receive a shirt that is damaged, please send us a message with your name, order number, and a clear photo of the shirt. We will replace any item that is damaged within 30 days of the purchase date. 
MysteryBags.com is not responsible for shipping fees. These policies go into effect November 2023.